• Where can I download the Relay App?

    The Relay App is available for download on the Google Play Store for Android devices and on the App Store for iOS devices. Regardless of mobile device, all Relay customers can access their latest account information by logging in at www.relayrewards.com/login and clicking on “My Dashboard.”

  • What information can I see in the Relay App?

    You can view all of the following at www.relayrewards.com, or in the Relay app:

    • Your Planned-Spend Account information
    • The total balance on your Relay Card, including pending transactions
    • The amount of cash-back rewards you’ve been paid to date
    • The pending cash-back rewards that you have earned and have yet to be paid, and the corresponding the payout dates
  • How do I change my Relay app access code?

    In the Relay app, go to Menu, then Settings, and then choose Security to change your access code.

  • What if I forgot my email or password?

    If you forget your password, open the Relay app and select Forgot Password on the login screen. If you forget your email, or if you no longer have access to the email used to open your Planned-Spend Account), please call the Relay customer support team at 1-844-505-1477 (Option 2).