We are required to periodically report certain Card information to the Visa Prepaid Clearinghouse Service (PCS) to assist in fraud prevention. Please contact PCS Customer Service for details regarding the information reported and on file with PCS. Visa Prepaid Clearinghouse Service Customer Service Department 5005 Rockside Road, Suite 600-27 Independence, OH 44131 PH Phone (844)263-2111 Fax (844)432-3609 PCS Customer Service Department’s business hours are Monday – Friday, 9:00 a.m. – 5:00 p.m. Eastern Time.
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Articles in this section
- What is the Relay Card?
- What is the difference between a Relay Planned-Spend Account and a Relay Card?
- I just enrolled in Relay. When should I receive my Relay Card?
- Why wasn’t my address accepted?
- How do I activate my Relay Card?
- Can I transfer additional funds onto my Relay Card?
- How do I locate my Relay Card account and routing numbers?
- How much money can I load onto my Relay Card?
- Should I use a PIN for making purchases, since it says "debit" on the Relay Card?
- How do I reset my PIN for my Relay Card?