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What happens if I return something I purchased with my Relay Card?

If you return something that you purchased with a Relay Card, we will remove any cash-back rewards associated with that purchase and restore your ability to earn those cash-back rewards on a future purchase (except when you enter a PIN or make an ACH transfer).

If you’ve already been paid a cash-back reward for a transaction that was later reversed for any reason, including a return, we will net that reward against any future cash-back rewards payments to your Relay Card.

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