Questions? We have answers.

When are cashback rewards credited to my Relay Card?

We refer to the time between monthly payouts as your “reward-earning period,” and each month we will score the purchases you make with your Relay Card during the previous reward-earning period to determine your next cashback reward.  

To score your Relay Card purchases, we add up all purchases (except when you enter a PIN or make an ACH transfer) made with your monthly payouts and credit the cashback to your Relay Card account within one month.

So, for example, if you receive a monthly payout on January 2nd, we’ll score your activity during January 2nd through February 1st, add up all cashback rewards earned during that period, and credit your Relay Card with those cashback rewards by March 2nd.

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