Questions? We have answers.

When are cash-back rewards credited to my Relay Card?

We refer to the time between monthly payouts as your “reward-earning period,” and each month we will score the purchases you make with your Relay Card during the previous reward-earning period to determine your next cash-back reward.  

To score your Relay Card purchases, we add up all purchases (except when you enter a PIN or make an ACH transfer) made with your monthly payouts and credit the cash-back to your Relay Card account within one month.

So, for example, if you receive a monthly payout on January 2nd, we’ll score your activity during January 2nd through February 1st, add up all cash-back rewards earned during that period, and credit your Relay Card with those cash-back rewards by March 2nd.

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