Questions? We have answers.

I just enrolled in Relay. When should I receive my Relay Card?

Once you’ve enrolled in a Relay Planned-Spend Account and Relay Card and your one-time lump sum is verified and received by Guggenheim Life and Annuity Company, we’ll ship you a Relay Card. You can expect to receive your Relay Card in the mail within 7-10 days after you’ve enrolled to become a Relay customer. Your first monthly payout will already be loaded onto your Relay Card, so you’ll just need to activate your Relay Card and you can start spending and earning incredible cash-back rewards. If you have not received your card within 10 days, please call 1-844-505-1477 (Option 2) to order a new one.

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