Questions? We have answers.

Why wasn’t my address accepted?

One reason your address may not have been accepted is that we do not mail to P.O. boxes at this time. Another reason your address may not have been accepted could be because the address you entered is not your primary address. Your primary address is most likely the one on your driver's license or state ID, and must be a physical location. If the primary address provided is still not working, please call Relay customer support at 1-844-505-1477 (Option 2). 

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