Questions? We have answers.

Relay Hours of Operation / Additional Resources

If you haven’t found an answer to your question in our FAQ section, please call the Relay customer support team at 1-844-505-1477 or chat with us live during business hours (M-F 8:00 AM - 5:00 PM EST) at, and we’ll do our best to get you the help you need.

We have three support departments depending on your support needs:

  • Option #1: General inquiries and Planned-Spend Account support: M-F 8:00 AM - 5:00 PM EST
  • Option #2: Relay Card, Relay App, and cashback rewards support: 7 days/week 8:00 AM - 8:00 PM EST
  • Option #3: Lost/Stolen cards and Fraud support: 24/7
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